At UrbanAllTime, we’re committed to delivering your favorite home and décor items safely, promptly, and efficiently. Please review our shipping policy for important details on delivery timelines, charges, and tracking.
Order Processing Time
- All orders are processed within 1–3 business days (excluding weekends and holidays).
- Orders placed after 2 PM or on non-business days will be processed on the next business day.
- Once your order is processed, you will receive a shipping confirmation email with tracking information.
Shipping Methods & Delivery Time
We offer only standard shipping.
- Standard Shipping: –1-2 business days
International Shipping:
- Delivery times vary by country, typically 15–20 business days.
- Customers are responsible for any customs duties or taxes applied by their country.
Shipping Charges
- Free Shipping on orders above ₹[Insert Free Shipping Threshold] (within India).
- Shipping charges for other orders are calculated at checkout based on location and package weight.
Delivery Delays
While we strive for timely delivery, delays may occur due to:
- Weather disruptions
- High order volume
- Courier service issues
We will notify you of any major delays and work to resolve them quickly.
Tracking Your Order
Once shipped, you’ll receive a tracking number via email or SMS. You can track your order using:
- Our website tracking page
- The courier’s official website
Incorrect Shipping Address
Please ensure your shipping address is complete and accurate. We are not responsible for:
- Orders shipped to an incorrect or incomplete address provided by the customer
- Delays due to failed delivery attempts
If you notice an error in your address, contact us within 12 hours of placing your order.
Need Help?
For any shipping-related queries, feel free to contact us:
Email: support@urbanalltime.com
Website: https://urbanalltime.com
